From CU ULS newsletter

New Service: Chat with a Reference Librarian

Need help finding a book, a journal article, or how to use a database? Simply go to our web page or Library Forms and click on Chat with a Reference Librarian to enjoy the new real-time virtual reference service. The service is available to you from 2:00 p.m. to 4:30 p.m., Monday through Friday when the Library is open. We will assist you to find information for your study or research through online chatting and real-time demonstration of searches.

這可能是方潤夢寐以求的工作﹐也很可能是拍烏蠅服務﹐誰打算考考中大圖書館管理員﹐對於館藏的諗熟程度呢？要不是服務只開放給有 Easy Access Login 的用戶﹐我就要去試試。

在大學圖書館內﹐一樓詢問處﹐有時會出現主任級的資深職員﹐他們的功力﹐其實也僅限於指點一個方向﹐省得不熟架步的用戶﹐走少幾回冤枉路而已。他們通常比不上某幾個長註三四樓的書煲……